Answers to the popular questions

How We Share Information?

When you place an order with SmartWritings, you provide some of your personal information such as your name and email address. Your personal data is processed securely by using industry-leading security firms. We use this information to contact you for your order or account-related matters only. We do not share your personal information with any third party.

Is it legal to use our service?

Our professional writing service is not prohibited by any organization. It is just like getting consultation services from the tutor.

Do you keep database of pre written essays and provide them to the students?

No, we do not keep database of any pre-written essays. We always write the paper from scratch as per the requirements of the student/researcher and it can be used to write your own paper or better understating of your subject.

Do you offer money-back guarantee? If yes, how can I get money back?

For queries related to money back, you can check more details at our Terms and Condition page.

Who do I contact with questions?

If you have a general question about our products, services, or policies please contact a customer service representative. If you have questions about a writing project that is currently in progress, please contact your writer directly. Complaints should also be directed to customer service reps as they will be able to connect you with the person most qualified to assist you.